Support keeps authority visible.
Your Academy course includes practice Coach Q, six manual records, a study plan, focus timer and Apply at Work tracker. Use the tools to record your practice and permitted workplace application. Automatic document drafting is off for this course; independent assessment receives navigation-only help.
Assessment and human review
Final assessment: 30-question exam, 24 correct to pass, three attempts and a 24-hour wait after a failed attempt. Thirty labs and six reflections first. A separate case and six reasoned decisions use disclosed criteria; a justified hold can receive full credit.
Independent work is marked against the disclosed rubric and decision criteria. No fixed review turnaround is promised. Feedback and another case attempt are included when revision is needed; three case versions rotate. Contact will@qmslearning.com for review questions or appeals. Completion records are issued only after the course requirements are met; they grant no accreditation, sector qualification or operational approval authority.
Free lesson, access and purchase terms
Try the real first guided lesson before buying: enter your full name, email and phone, then verify your email. The free lesson uses the Academy player and server grading; further lessons require enrollment.
Lifetime access to purchased lessons, with no recurring subscription. Coach Q currently permits 40 requests per rolling 24 hours and six per minute; availability can vary. Automatic document drafting is unavailable for this course. After three failed exam attempts, contact support for an individual review of reopening; another attempt is not automatic.
Individual Academy purchases: request a refund by emailing will@qmslearning.com within three days of purchase. A refund ends access and invalidates any completion certificate for the refunded course. Other Orders may differ. Read the refund policy. Five or more seats in one checkout receive the Academy’s 10% team discount. For organizational terms, use team quote / PO.