01Module 1 · Foundations
Tell a working system from a binder
A quality system is how a shop plans the work, does it, proves it and reacts when it goes wrong. You audit it by following a part, not by counting procedures. You also learn who writes the 9100 series, how it's policed, and how risk and the process approach show up on the floor.
- The three-part test on a superseded work instruction taped to the Op 40 deburr bench
- The 9100 family and OASIS, where audit results are shared only with the supplier's OK
- Turtle diagrams and PDCA: a missed target is data. No response to it is what you chase





